Privacy Policy

At Smashing Africa Tours, based in Arusha, Tanzania, we are dedicated to safeguarding the privacy and personal data of our global travelers. This Privacy Policy outlines how we collect, process, share, and protect your personal information when you use our website, booking planner, or safari reservation services.

We strictly comply with the Tanzania Personal Data Protection Act (PDPA), 2022, the European Union's General Data Protection Regulation (GDPR), and other global data protection standards, ensuring transparent, lawful, and secure processing of traveler data.

To design your custom itineraries and secure park permits, we collect:

• Identity & Passport Details: Full name, nationality, date of birth, passport copy, and passport number (essential for securing Serengeti and Ngorongoro national park entry permits).
• Contact Information: Email address, phone number (WhatsApp details), and billing address.
• Travel Preferences: Health conditions, dietary restrictions, accommodation requests, and details of accompanying travelers.
• Technical Data: IP address, browser cookies, and usage activity collected for website functionality and performance analytics.

We use your personal data strictly for:

• Providing custom safari planning and booking quotes.
• Securing Kilimanjaro trekking, flight, and park conservation permits.
• Processing secure payments and managing billing history.
• Communicating booking updates via email or WhatsApp.

Data Security Measures: We implement administrative, physical, and technical controls—including Secure Socket Layer (SSL) encryption, firewalls, and restricted employee access—to protect your personal information from unauthorized access, leakage, or loss.

To deliver your travel packages, we share necessary data with trusted third-party partners:

• Conservation Authorities: The Tanzania National Parks Authority (TANAPA) and the Ngorongoro Conservation Area Authority (NCAA) to purchase mandatory park entries.
• Service Providers: Local lodges, hotels, local flight operators, and safari transfer companies.

We strictly do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

Regardless of your residency, you possess rights over your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Ask us to correct inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data where there is no legal requirement for retention.
• Right to Restriction: Request that we suspend processing your data.
• Right to Object: Oppose the use of your data for direct marketing or newsletters.

To exercise these rights, please contact our Data Protection Officer at info@smashingafricatours.com.